We are Here to Help You

Have questions about your account, payment transactions, safety, or need assistance? Reach out through any of our official channels below.

Response in 24h

Email Support

For general queries, accounts & matchmaking support

[email protected]
Mon - Sat: 9 AM - 7 PM

Contact Number

Direct telephone assistance & general queries

+91 7087362399
24x7 Assistance

Helpline Number

Dedicated helpline for urgent account & profile help

+91 9625477336
SLA: 24 - 48h

Billing & Grievance Desk

For payment queries, refunds & grievance redressal

[email protected]

Send Us a Message

Fill out the form below and our dedicated support representative will contact you within 24 hours.

Contact & Support Details

Platform Name:

Prem Jodo

Official Email:

[email protected]

Contact Number:

+91 7087362399

Helpline Number:

+91 9625477336

Operating Hours:

Mon - Sat: 9 AM - 7 PM IST

Statutory Grievance Redressal Officer

Under the Information Technology Act, 2000 and SPDI Rules, users can escalate unresolved concerns directly to our Grievance Officer:

Grievance Redressal Officer

Email: [email protected]

Helpline: +91 9625477336

SLA: Acknowledgment within 24-48 hrs, resolution within 15 days.

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