We are Here to Help You
Have questions about your account, payment transactions, safety, or need assistance? Reach out through any of our official channels below.
Email Support
For general queries, accounts & matchmaking support
Billing & Refund Desk
For payment queries, invoice requests & refund claims
Helpline Number
Direct telephone assistance for urgent account help
Registered Office
Corporate headquarters & correspondence address
Send Us a Message
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Corporate Details
Business / Platform Name:
Prem Jodo
Registered Office Address:
Level 4, Tech Park, Barakhamba Road, Connaught Place, New Delhi - 110001, National Capital Territory of Delhi, India
Operating Hours:
Mon - Sat: 9 AM - 7 PM IST
Helpline:
+91 11-4987-6500
Statutory Grievance Redressal Officer
Under the Information Technology Act, 2000 and SPDI Rules, users can escalate unresolved concerns directly to our Grievance Officer:
Grievance Redressal Officer
Email: [email protected]
Address: Level 4, Tech Park, Connaught Place, New Delhi - 110001, India
SLA: Acknowledgment within 24-48 hrs, resolution within 15 days.